Popular Services

Installation and repair and evaluation of audio, video equipment and transmission systems.

Access to the online course evaluation system and previous term data requests.

Computer that needs to be picked up or dropped off.

Computer Orders for University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).

Report a problem with any software or application on CSUMB-issued computers.

Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.

FOR USE BY SPACE PLANNING STAFF ONLY for all office moves, including moving of computers, telephones, printers and/or faxes.

Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.

Submit this ticket for all network connection requests (including wired and wireless) and for residence hall device registration.

Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.

The Computer Replacement Program is for state-funded staff and faculty, instructional space, shared computers and student assistants.

Use this form to request a new Google Share Drive or J:Drive, access to an existing "M: Drive (CSUMBINFO). Also use this form if you are having issues with file sharing or want to start a conversation with us regarding other options for file storage.

Request Administrative Access to your assigned computer.

Student, staff and faculty email address name change.

Request 1 of 5 ELEVATED access roles for the Campus Data Warehouse (formerly the CSUMB Data Warehouse).

Request the installation/update of specific software or re-image existing computer. Note: All data will be lost when a machine is re-imaged. Please backup your data before submitting a re-image request.

Requests for lab software installation in specific labs (typically, prior to the beginning of a semester: Fall/Spring).

Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.

Instructional design services, including course consultation, review, and quality assurance certification.

Tickets for User Experience (UX) review, User Interface (UI) design, and user testing and research.

Requests for new telephone (telephonic) requests.

Submit requests for technical review of existing and new applications or services.

Requests for minor changes or modifications to an existing server business application.

Report a problem with any CSUMB computer that is not part of a classroom or lab space.

Report a technology problem in a classroom or lab space only.