Popular Services

Computer that needs to be picked up or dropped off.

Computer Orders for University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).

The Computer Replacement Program is for state-funded staff and faculty, instructional space, shared computers and student assistants.

Report a problem with any software or application on CSUMB-issued computers.

Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.

Use this service to request a USB security key fob for use as your multifactor authentication method.

Installation and repair and evaluation of audio, video equipment and transmission systems.

Use this form to request a new Google Share Drive or J:Drive, access to an existing "M: Drive (CSUMBINFO). Also use this form if you are having issues with file sharing or want to start a conversation with us regarding other options for file storage.

FOR USE BY SPACE PLANNING STAFF ONLY for all office moves, including moving of computers, telephones, printers and/or faxes.

New Single Sign On (SSO) Setup and Troubleshooting

Request 1 of 5 ELEVATED access roles for the Campus Data Warehouse (formerly the CSUMB Data Warehouse).

Access to the online course evaluation system and previous term data requests.

Request Administrative Access to your assigned computer.

Request help with Adobe Sign access or to report usage issues.

Tickets for User Experience (UX) review, User Interface (UI) design, and user testing and research.

Planning and installation of audio-visual equipment, audio-visual training assistance.

Report a technology problem in a classroom or lab space only.

Requests for new telephone (telephonic) requests.

Requests for minor changes or modifications to an existing server business application.

Submit this ticket for all network connection requests (including wired and wireless) and for residence hall device registration.

Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.

Suggestions for Knowledge Base topics or resources from client users (primarily students and faculty).

Student, staff and faculty email address name change.

Add an email address to our campus whitelist.

Training and support for CSUMB studio