Popular Services

Get help installing or printing to a department printer/copier.

Delegated (generic), student club, greek and email account delegation and aliases.

Report a problem with any software or application on CSUMB-issued computers.

Report a problem logging into any CSUMB accounts or problems with account permissions, such as, but not limited to, Google, Dashboard, Oasis, and Canvas.

Report an issue with your campus telephone for staff and faculty offices as well as common spaces, blue emergency phones and other telephonic devices.

Requests for minor changes or modifications to an existing server business application.

Campus accounts are established based on the specific function of the Campus Affiliate (POI) including temporary employees, guests and volunteers.

CSUMB provides CSUMB staff and faculty with Virtual Private Network (VPN) access to CSUMB network resources from off-campus locations including East Campus Housing, Salinas City Center, North Salinas, and Ryan Ranch.

Information Technology project requests that that require IT participation and resources.

Add an email address to our campus whitelist.

Computer Orders for University Corporation, Grant and Self-Support computers (non-general fund departments or purchases with non-general funds).

The Computer Replacement Program is for state-funded staff and faculty, instructional space, shared computers and student assistants.

Campus Departments submit this form for IT approval of all contracts or service agreements that involve Information Technology resources. The Procurement Office requires IT approval prior to finalizing any IT related service agreement or contract.

Canvas Learning Management System LTI or plugin request

Printing in the labs on campus (location of printers)

Computer that needs to be picked up or dropped off.

Requests for lab software installation in specific labs (typically, prior to the beginning of a semester: Fall/Spring).

New Single Sign On (SSO) Setup and Troubleshooting

Report an issue with your CSUMB internet for both wired and wireless connections on main campus, North Salinas, City Center and Ryan Ranch campuses.

Server support and troubleshooting, changes to server specifications, VM snapshots, and server backup and recovery services

Report a problem with your cable television, missing channels, cable modem, and other issues related to cable television in East Campus.

Providing operational support for setup, configuration, and administration of enterprise and engagement applications.

Submit requests for technical review of existing and new applications or services.

Tickets for IT Marketing & Communication consultation, Tech Tip Tuesday suggestions, digital sign content and social media requests.

Submit this ticket for all network connection requests (including wired and wireless) and for residence hall device registration.